Decipher Tools Blog Page 14

How to Put Text Messages Back on Your iPhone After a Factory Reset

Kelly Heffner Wilkerson
April 13, 2016 at 4:10 PM
Categories: iPhone | View Comments

A factory reset in iTunes will fix a lot of iPhone problems, including battery drain and general sluggishness. However, you may not want to lose your text messages, which will [... Read more about How to Put Text Messages Back on Your iPhone After a Factory Reset]

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Unable to Sync, Backup, or Restore Older iPods, iPads, and iPhones

Kelly Heffner Wilkerson
April 12, 2016 at 2:15 PM
Categories: iPhone | View Comments

I've been very surprised to get a steady trickle of emails from people who are running into problems syncing, backing up, and restoring older iOS devices — especially iPods and [... Read more about Unable to Sync, Backup, or Restore Older iPods, iPads, and iPhones]

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Restore Your Sluggish iPhone as New Without Losing Your Data!

Jay Walsh
March 30, 2016 at 4:30 PM
Categories: iPhone | View Comments

Here at the Decipher Tools office in San Francisco we often receive emails from iPhone users who say that their iPhone is sluggish, buggy, or performing poorly. The question these [... Read more about Restore Your Sluggish iPhone as New Without Losing Your Data!]

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iPhone Sound (Ringers, Alerts, Notifications) Randomly Turns Off

Kelly Heffner Wilkerson
March 29, 2016 at 2:30 PM
Categories: iPhone | View Comments

A few months ago, my dad told me about a strange issue he was having with his iPhone 5c: Randomly, his iPhone sounds and vibrations would stop working. He would [... Read more about iPhone Sound (Ringers, Alerts, Notifications) Randomly Turns Off]

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How to Restore an iOS 9.3 Backup to an iPhone Running iOS 9.2

Kelly Heffner Wilkerson
March 28, 2016 at 3:45 PM
Categories: iPhone | View Comments

We've gotten a few handfuls of emails about restoring an iOS 9.3 backup to a device running iOS 9.2. This isn't too surprising since Apple's iOS 9.3 release has had [... Read more about How to Restore an iOS 9.3 Backup to an iPhone Running iOS 9.2]

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Factory Reset Your iPhone, But Keep Your Data

Kelly Heffner Wilkerson
March 24, 2016 at 3:30 PM
Categories: iPhone | View Comments

Wouldn't it be nice to be able to somehow factory reset your iPhone, but keep your data? Note: If you have a backup that iTunes reports as corrupted when trying [... Read more about Factory Reset Your iPhone, But Keep Your Data]

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Get Insights About Your Teen's iPhone Screen Time Without Intruding

Kelly Heffner Wilkerson
January 19, 2016 at 1:25 PM
Categories: iPhone | View Comments

The next product we're working on is a tool for parents, but it's applicable to anyone that is interested in information about how an iPhone is used, when it is [... Read more about Get Insights About Your Teen's iPhone Screen Time Without Intruding]

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iPhone Shortcut to Jump to the Bottom of Photo Albums

Kelly Heffner Wilkerson
October 29, 2015 at 4:00 PM
Categories: iPhone | View Comments

I sync the last twelve months of photos to my iPhone, and it's always been a big pain to get to the more recent photos. I find myself flicking and [... Read more about iPhone Shortcut to Jump to the Bottom of Photo Albums]

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App Store keeps asking for your password on iOS 9?

Kelly Heffner Wilkerson
October 2, 2015 at 5:00 PM
Categories: iPhone, Development | View Comments

Is the App Store or iTunes Store app on your iPhone repeatedly prompting your for your Apple ID and password? I mean repeatedly as in, you enter it, the iPhone [... Read more about App Store keeps asking for your password on iOS 9?]

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Upgraded to iOS 9 and All my Photos Were Deleted

Jay Walsh
September 22, 2015 at 5:00 PM
Categories: iPhone, Development | View Comments

If you just upgraded to iOS 9 and during the process some of your important pictures or videos were deleted, here are three quick and easy steps to see if [... Read more about Upgraded to iOS 9 and All my Photos Were Deleted]

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Wipe your iOS Device, But Keep Your Health and Activity Data

Kelly Heffner Wilkerson
September 18, 2015 at 4:15 PM
Categories: iPhone, Development | View Comments

Update September 26, 2015 Great news! We've taken the ideas from this blog post and turned them into our app Decipher Activity Transfer, featured on iDownloadBlog.com! Click here to see [... Read more about Wipe your iOS Device, But Keep Your Health and Activity Data]

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FIXED - Upgrade to iOS 9 causing iPhones and iPads to Freeze on Slide to Upgrade Screen

Kelly Heffner Wilkerson
September 17, 2015 at 4:00 PM
Categories: iPhone, Development | View Comments

Apple released a fix for this issue in iOS 9.0.1. Yay! Please see Apple's official update about this issue linked here. We're seeing a lot of reports on Twitter and [... Read more about FIXED - Upgrade to iOS 9 causing iPhones and iPads to Freeze on Slide to Upgrade Screen]

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Three Quick Tips to Ensure You Don't Lose Important iPhone Data When Upgrading to iOS 9

Jay Walsh
September 8, 2015 at 5:00 PM
Categories: iPhone, Development | View Comments

Each year when Apple releases a new iOS, we receive emails from frustrated iPhone users asking for help after losing their text messages, photos, notes, and iPhone contacts. Below are [... Read more about Three Quick Tips to Ensure You Don't Lose Important iPhone Data When Upgrading to iOS 9]

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Recover Lost or Deleted iPhone Photos

Jay Walsh
July 31, 2015 at 5:00 PM
Categories: iPhone | View Comments

Instantly search your iPhone backup for deleted pictures. Accidentally deleting photos on your iPhone is not a fun experience, especially when the pictures are irreplaceable photos of family, friends, loved [... Read more about Recover Lost or Deleted iPhone Photos]

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How to Recover Lost Photo Stream Pictures

Kelly Heffner Wilkerson
July 28, 2015 at 5:00 PM
Categories: iPhone | View Comments

Apple's "Photo Stream" feature automatically copies photos between all of your devices as they are taken. The photos are not stored on iCloud, so it can be a good photo-sharing [... Read more about How to Recover Lost Photo Stream Pictures]

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Display Glitch while Dragging Windows on Scaled iMac Retina

Kelly Heffner Wilkerson
June 4, 2015 at 10:30 AM
Categories: macOS | View Comments

Because I'll take any excuse to go talk to the Genius Bar staff, I went with my husband to his appointment about his new iMac's spectacular graphics bug. When he [... Read more about Display Glitch while Dragging Windows on Scaled iMac Retina]

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iOS Messages Crash Bug: How to Prevent It and How to Fix It

Kelly Heffner Wilkerson
May 27, 2015 at 10:00 AM
Categories: iPhone | View Comments

A new bug has been found in which someone can send you a text message with a set of characters that causes your iPhone to reboot. In many cases, this [... Read more about iOS Messages Crash Bug: How to Prevent It and How to Fix It]

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discoveryd or: How I Learned to Stop Worrying and Love the Bomb

Kelly Heffner Wilkerson
May 5, 2015 at 2:00 PM
Categories: iPhone, Development, macOS, iTunes | View Comments

I originally wrote this back in March and it didn't get published, but given the new surge of discoveryd complaints, I'm posting it here now. Apple is getting a lot [... Read more about discoveryd or: How I Learned to Stop Worrying and Love the Bomb]

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Breaking it Down: How Twitter Lost 4 Million Users Due to iOS 8 (and iPhone 6 Upgrades)

Kelly Heffner Wilkerson
February 6, 2015 at 1:15 PM
Categories: iPhone | View Comments

Twitter's company earnings call yesterday has started a storm of news about how Twitter lost users due to the release of iOS 8. There are two major components cited for [... Read more about Breaking it Down: How Twitter Lost 4 Million Users Due to iOS 8 (and iPhone 6 Upgrades)]

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Recover Deleted WhatsApp Messages from iPhone

Kelly Heffner Wilkerson
February 5, 2015 at 3:15 PM
Categories: Data Recovery, WhatsApp | View Comments

If you have recently deleted some important WhatsApp messages and are looking to recover them, you've probably noticed that the only recovery technique offered by WhatsApp is to restore from [... Read more about Recover Deleted WhatsApp Messages from iPhone]

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