Decipher Tools Blog Page 13

Snapchat Metadata Changed/Removed in iPhone Backups

Kelly Heffner Wilkerson
December 29, 2016 at 5:30 PM
Categories: iPhone, Snapchat | View Comments

It looks like the latest Snapchat update has either changed the structure of the metadata storage used within the app, or simply marked the metadata file as not to be [... Read more about Snapchat Metadata Changed/Removed in iPhone Backups]

---

Mixed Content Errors from Disqus on HTTPS Site

Kelly Heffner Wilkerson
December 27, 2016 at 10:30 AM
Categories: Development, Website/Seo | View Comments

Yesterday I noticed that our SSL connection on this blog had errors due to “mixed content”, meaning our HTTPS site was loading additional content that was served over insecure HTTP. [... Read more about Mixed Content Errors from Disqus on HTTPS Site]

---

Birthday Calendar Duplicated on iOS 10

Kelly Heffner Wilkerson
December 3, 2016 at 2:45 PM
Categories: iPhone, iTunes | View Comments

We recently were alerted to an interesting iOS 10 glitch where after updating to iOS 10, calendars are duplicated, sometimes hundreds of times. Some of the duplicated calendars can be [... Read more about Birthday Calendar Duplicated on iOS 10]

---

Encryption Bugs in iPhone Backups

Kelly Heffner Wilkerson
November 13, 2016 at 6:55 PM
Categories: iPhone, iTunes | View Comments

I've been investigating a pretty cruddy iPhone backup bug this past week. The bug goes something like this: Person makes an encrypted backup of their iPhone, the backup goes for [... Read more about Encryption Bugs in iPhone Backups]

---

Switching from iPhone to Android - How to Securely Save your iPhone Text Messages and Transition Off of iMessage

Jay Walsh
November 7, 2016 at 9:00 AM
Categories: iPhone | View Comments

Switching from iPhone to Android? Here is how to save all your iPhone text message to your computer before you change devices. We've gotten many emails over the last few [... Read more about Switching from iPhone to Android - How to Securely Save your iPhone Text Messages and Transition Off of iMessage]

---

Using WordPress on Google App Engine

Kelly Heffner Wilkerson
October 25, 2016 at 1:45 PM
Categories: Development, Website/Seo | View Comments

First, I'm really excited to be working on our new Decipher Tools knowledgebase/faq. It will be linked into our site header when we fully replace the content from our old [... Read more about Using WordPress on Google App Engine]

---

iOS 10.1 Update Released Removing Encrypted Backup Metadata

Kelly Heffner Wilkerson
October 24, 2016 at 12:15 PM
Categories: iPhone, Data Recovery, Updates | View Comments

iOS 10.1.0 was publicly released today, fixing an issue that made it easier for password guessing software to brute force iPhone backup passwords. The password-guessing vulnerability had to do with [... Read more about iOS 10.1 Update Released Removing Encrypted Backup Metadata]

---

Restoring iPhone Backup Takes Forever then Fails with Disconnected Message

Kelly Heffner Wilkerson
October 21, 2016 at 10:00 AM
Categories: iPhone | View Comments

The latest iPhone restore bug I've been tracking is a great example of unintended consequences. Now that we have iPhones with really large storage capacity, we also have REALLY large [... Read more about Restoring iPhone Backup Takes Forever then Fails with Disconnected Message]

---

iTunes Could Not Restore the iPhone Because the Backup Does Not Exist

Kelly Heffner Wilkerson
October 16, 2016 at 10:45 AM
Categories: iPhone | View Comments

If you've gotten to this blog post, you may be somewhat frustrated after selecting a backup to restore in iTunes, to then have iTunes report: iTunes could not restore the [... Read more about iTunes Could Not Restore the iPhone Because the Backup Does Not Exist]

---

iTunes Claims My Backup Password Was Incorrect - But It's Not!

Kelly Heffner Wilkerson
September 26, 2016 at 4:25 PM
Categories: iPhone, iTunes | View Comments

If you've recently changed your backup password in iTunes, and now iTunes is reporting that “the password was incorrect” when you try to restore that backup, then we may be [... Read more about iTunes Claims My Backup Password Was Incorrect - But It's Not!]

---

Upgrading iPhone to iOS 10 - Tips to Ensure Your Text Messages are Backed Up

Jay Walsh
September 13, 2016 at 1:20 PM
Categories: iPhone | View Comments

Each year when Apple releases a major iPhone update many people lose data during the upgrade. Apple officially released iOS 10 to consumers today. Let's make sure you’ve backed up [... Read more about Upgrading iPhone to iOS 10 - Tips to Ensure Your Text Messages are Backed Up]

---

Selective Restore from an iPhone Backup

Kelly Heffner Wilkerson
September 1, 2016 at 10:40 AM
Categories: iPhone | View Comments

After making our backup repair tool, we started getting requests for a tool to selectively restore an iPhone backup. A selective iPhone backup means you get to pick the data [... Read more about Selective Restore from an iPhone Backup]

---

iPhone Caught in a Reboot Loop After Updating and/or Restoring a Backup

Kelly Heffner Wilkerson
August 11, 2016 at 3:35 PM
Categories: iPhone | View Comments

Starting in iOS 9, we've seen a problem in which an iPhone, iPad, or iPod Touch gets stuck in what we call "the boot loop". While iOS is starting up [... Read more about iPhone Caught in a Reboot Loop After Updating and/or Restoring a Backup]

---

How to Force Reminders to Sync / Update on iPhone

Kelly Heffner Wilkerson
July 30, 2016 at 12:30 PM
Categories: iPhone | View Comments

I use the Reminders app for my grocery lists. When I add items from my computer, or my husband adds things to our shared lists, they don't update on my [... Read more about How to Force Reminders to Sync / Update on iPhone]

---

iOS 10 Wifi Login Causes Settings App Crash

Kelly Heffner Wilkerson
July 11, 2016 at 2:19 PM
Categories: iPhone | View Comments

I've noticed my Settings app in iOS 10 crash occasionally when trying to join a wifi network that uses a webpage for credentials (like hotel wifi that needs your room [... Read more about iOS 10 Wifi Login Causes Settings App Crash]

---

iPhone Apps Won't Open, Crash on Launch

Kelly Heffner Wilkerson
July 4, 2016 at 3:15 AM
Categories: iPhone, macOS | View Comments

Yesterday, every third-party app I tried to launch crashed as it started up. Every one! My Apple apps (Podcasts, Mail, App Store, etc) all started without a hitch. The short [... Read more about iPhone Apps Won't Open, Crash on Launch]

---

New Photos Not Appearing in iPhone Camera Roll

Kelly Heffner Wilkerson
May 26, 2016 at 12:45 PM
Categories: iPhone, macOS | View Comments

Today my friend had an interesting iPhone bug. New photos she was taking in the iPhone Camera app were no longer showing up in her "Camera Roll" album, or anywhere [... Read more about New Photos Not Appearing in iPhone Camera Roll]

---

Apple ID: This Email Address is Already Being Used as an Alternate Email Address

Kelly Heffner Wilkerson
May 20, 2016 at 12:35 PM
Categories: iPhone, macOS | View Comments

I tried to log into iCloud.com yesterday, and I was greeted with a little security box asking me to verify my email address. When I entered my Apple ID email [... Read more about Apple ID: This Email Address is Already Being Used as an Alternate Email Address]

---

Mysterious Bingbot Sitemap Failures

Kelly Heffner Wilkerson
May 2, 2016 at 11:00 AM
Categories: Website/Seo | View Comments

A while ago, our Bing Webmaster Tools started reporting Failure status for Bingbot crawling our sitemap. While researching the issue, I didn't find much good information, so I wanted to [... Read more about Mysterious Bingbot Sitemap Failures]

---

Incorrect Dates and Times in Windows Programs - Windows Time Zone Glitches

Kelly Heffner Wilkerson
April 14, 2016 at 3:30 PM
Categories: Development | View Comments

Are you seeing incorrect date/times in a program on Windows? We occasionally see a Windows settings problem that causes programs to translate dates and times incorrectly, usually off by just [... Read more about Incorrect Dates and Times in Windows Programs - Windows Time Zone Glitches]

---

< Previous Page -- Next Page >